Refund policy
At Hoopers Klub, every item is made with care to ensure the highest quality. Because of the nature of our products, all sales are final.
Returns & Exchanges
We do not accept returns, exchanges, or offer refunds for:
- Incorrect size selection
- Change of mind
- Preference changes
- Accidental orders
Please review your order carefully before completing your purchase and refer to our sizing information if you have any questions.
Damaged or Incorrect Items
If you receive a product that is damaged, defective, or incorrect, please contact us within 7 days of delivery at hoopersklub@gmail.com with:
- Your order number
- A description of the issue
- Clear photos of the product and packaging
If the issue is determined to be our error, we will gladly provide a replacement at no additional cost.
Order Changes & Cancellations
Once an order has been placed, it is processed promptly and cannot be modified or canceled.
By placing an order with Hoopers Klub, you acknowledge and agree to this Refund & Return Policy.